C l e a r e d D i r e c t

Privacy Policy

Privacy Policy

Effective Date: 1st July 2023

Thank you for choosing Cleared Direct for your business needs. At Cleared Direct, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using our website (www.cleareddirect.com) and our services, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of personal information from you:
•  Contact Information: This includes your name, business name, postal address, email address, phone number, and any other information provided through contact form.
•  Payment Information: For billing purposes, we may collect and process payment card details or other financial information.
•  Business Information: We may collect information about your business, including its size, industry, specific service requirements, and any other information provided through contact form.
•  Usage Data: We may collect data on how you interact with our website, including your IP address, browser type, pages visited, and other usage information.

2. How We Use Your Information

We use the collected information for the following purposes:
•   Service Delivery: To provide the services you requested, including Facility Services, Commercial Cleaning, Property Management, Operations Management, Staffing Augmentation, Process Optimization, Aviation Services, Security, and Automotive.
•   Communication:  To respond to your inquiries, provide customer support, and deliver important updates about our services.
•   Billing and Payment:  To process payments and send invoices related to the services provided.
•   Business Improvements:  To analyze user behavior and preferences, helping us enhance our services, website, and overall customer experience.
•   Legal Compliance:  To comply with applicable laws, regulations, or legal obligations.

3. Information Sharing and Disclosure

We understand the importance of safeguarding your personal information and will not disclose it to third parties except for the following circumstances:
•   Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, subject to confidentiality agreements.
•   Business Partners: With your consent, we may share your information with our business partners to offer you additional services or promotions that may interest you.
•   Legal Requirements: If required by law or in response to a valid legal request, we may disclose your information.
•   Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction, subject to confidentiality protections.

4. Data Security

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children, and if we become aware that we have collected such information, we will take steps to delete it promptly.

5. Your Choices and Rights

•   Updating Your Information: You have the right to access, update, or correct your personal information in our records. You can do this by contacting us using the information provided in Section 7.
•   Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out at any time by following the instructions in our email communications or by contacting us directly.
•   Do Not Track: Our website does not respond to “Do Not Track” signals from your browser.

6. Children's Privacy

We take the security of your personal information seriously and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is completely secure, so we cannot guarantee absolute security.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:
Cleared Direct
10000 Logistics Lane
Austin, Texas 78719
United States
Email: privacy@cleareddirect.com

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly.
Please review this Privacy Policy periodically to stay informed about how we are protecting and using your personal information.
By continuing to use our website and services, you agree to the updated Privacy Policy.

End of Privacy Policy